Half Day Educational Seminar – Thursday, October 11, 2018

TRIZ – Theory of Innovative Problem Solving

Vickie Kamataris RN, MSN, HCSM, CPHQ, LSSMBB Principal, E-Squared Performance Partners

Abstract:  TRIZ (pronounced ‘trees’) is the Theory of Innovative Problem-Solving, a comprehensive systematic innovation methodology that is the product of over 2000 person years of research into successful solutions to problems. To the Continuous Process Improvement (CPI) practitioner, it is an antidote to the most common criticism of continuous process improvement methods, especially Six Sigma DMAIC: that disciplined approaches to process improvement have a dampening effect on creativity and innovation.

TRIZ tools can be applied to any problem, in any industry, within or outside the context of a LSS DMAIC project.

Course Highlights:

  • TRIZ history and origin
  • TRIZ philosophy and methods
  • TRIZ tools such as the 9-Box, 40 Inventive Principles, ARIZ, Ideality and Trimming, Action Mapping, Su-fi Analysis, 76 Standard Solutions, Contradiction Table, and Intensification
  • Case studies and examples from many industries

Speaker Bio:  Vickie is a registered nurse with 20 years of experience using first Six Sigma and then Lean, Theory of Constraints, and TRIZ to improve processes in healthcare and other industries. Vickie was certified as a LSS Master Black Belt by General Electric and as a Certified Professional in Healthcare Quality by the National Association for Healthcare Quality and holds advanced degrees in Nursing and Healthcare Systems Management from Loyola University, New Orleans. Vickie has broad healthcare experience with multiple clinical certifications including perinatal nursing and occupational health and safety and in most other service and manufacturing industries. Vickie’s company, E-Squared Performance Partners, based in Lawrenceville, PA, provides quality and management consulting services to clients in the US and abroad. Clients include Columbia University Medical School, NYC; Bassett Healthcare Network, NY; Anadolu Medical Center in Gebze, Turkey; Curtis Wright, Prudential Insurance, Corning Community College, The Quality Group/Opus Works Institute, PEX Institute, and the US Department of Defense.

Please join us Thursday, October 11, 2018 at Tags, 3037 State Route 352, Big Flats, NY

Registration:              12:45 – 1:00 p.m.
Presentation:             1:00 – 4:00 p.m.
Networking:               4:00 – 5:00 p.m.

Cost:  $50.00 for members and for non-members

  • You must register in advance
  • Cancellations will be invoiced
  • Fee includes materials, snacks and appetizers for networking session.

Reservations:  Two ways to register no later than Thursday, October 4, 2018 at 5:00pm 

  1. PreferredOnline registration with credit card payment.  If registering for more than 1 person, please add additional names to notes on payment page.
  2. E-mail asq.ce.section202@gmail.com with participant name(s) and mail check to:

ASQ Section 0202
c/o Christy Schafer, Treasurer
Corning, Incorporated
1 Riverfront Plaza
MP-HQ-01 E1B15A
Corning, NY 14831

Payment can be refunded, if notification is given 48 hours before the event to asq.ce.section202@gmail.com.  All others, cancellations later than 48 hours before the event, can be invoiced.

** Non-members are welcome and encouraged to attend **

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Dinner Meeting – Thursday, September 13, 2018

A New Way to Look at Value Stream Mapping (VSM)

Vickie Kamataris RN, MSN, HCSM, CPHQ, LSSMBB Principal, E-Squared Performance Partners

Abstract:  Value Stream Mapping (VSM) is the Lean method for making waste in a process visible, the first step to eliminating it. The traditional approach to Lean VSM maps the flow of information, materials, and high-level steps in the process and includes process efficiency metrics. But the map has limitations and does not translate well to complex, multidimensional processes or to transactional processes that do not produce a tangible product. Worse, critical failure modes are missed entirely. When first introducing Lean concepts to GE in 2002, Vickie merged a tool familiar to the GBs and BBs she worked with and the Lean VSM to create a hybrid approach that combines the best of both methods. The method was first published in 2012 in a book that Vickie co-authored with her NOVACES colleagues. This workshop will demonstrate the strengths and weaknesses of Lean VSM and introduce the hybrid approach that Vickie developed and has used successfully in many industries and situations.

Speaker Bio:  Vickie is a registered nurse with 20 years of experience using first Six Sigma and then Lean, Theory of Constraints, and TRIZ to improve processes in healthcare and other industries. Vickie was certified as a LSS Master Black Belt by General Electric and as a Certified Professional in Healthcare Quality by the National Association for Healthcare Quality and holds advanced degrees in Nursing and Healthcare Systems Management from Loyola University, New Orleans. Vickie has broad healthcare experience with multiple clinical certifications including perinatal nursing and occupational health and safety and in most other service and manufacturing industries. Vickie’s company, E-Squared Performance Partners, based in Lawrenceville, PA, provides quality and management consulting services to clients in the US and abroad. Clients include Columbia University Medical School, NYC; Bassett Healthcare Network, NY; Anadolu Medical Center in Gebze, Turkey; Curtis Wright, Prudential Insurance, Corning Community College, The Quality Group/Opus Works Institute, PEX Institute, and the US Department of Defense.

Please join us Thursday, September 13, 2018 at Tags, 3037 State Route 352, Big Flats, NY

Registration:              5:30 – 6:00 p.m.
Dinner:                       6:00 – 7:00 p.m.
Speaker:                     7:00 p.m.

Cost:  $25.00 for members and for non-members
All forms of payment accepted – cash, check and credit cards.
Make checks payable to ASQ Section 0202.  All major credit cards accepted.

Reservations:  Two ways to register no later than Thursday, September 6, 2018 at 5:00pm 

  1. PreferredOnline registration with credit card payment.  If registering for more than 1 person, please add additional names to notes on payment page.
  2. E-mail asq.ce.section202@gmail.com and pay at the door.

Payment can be refunded, if notification is given 48 hours before the event to asq.ce.section202@gmail.com.  All others, cancellations later than 48 hours before the event can be invoiced.

** Non-members are welcome and encouraged to attend **

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New – Dinner Meetings on 2nd Thursday of the Month

Due to several local events occurring on the 3rd Thursday of the month, the Section Leadership decided, along with member survey data, to move our monthly dinner meeting to the second Thursday of the month.  We will continue to meet in January, February, March, April, May, September, October and November.  Please let us know if you have any questions or concerns about this change.

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Summer Break 2018

Thank you for attending our great Winter/Spring 2018 Dinner Meetings.  With everyone’s busy summer schedule, we are going to take our annual summer break from our Dinner Meetings.  Our next meeting will be on Thursday, September 20, 2018.  More details about topic and speaker will be available later this summer.

The Section Leadership (SLC) will continue to meet during the summer to discuss programs for Fall 2018.  Please feel free to contact us at asq.ce.section202@gmail.com, if you have any questions or possible topics or speakers for future events.

Thank you and we’ll see you in September.

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Dinner Meeting – Thursday, May 17, 2018

Flexing Your Style for Organizational Effectiveness

Jocelin Watson, MBA, CQM/OE Business Process Engineering Manager and Finance Performance Excellence Champion – Corning, Incorporated

Abstract:   All organizations strive to lower costs, increase revenues, improve productivity and enhance customer and employee satisfaction. While quality professionals apply a number of tools to accomplish this, pairing these tools with an understanding of Social Styles®, how people prefer to communicate and perform work, could improve their overall effectiveness. During this session you will learn how to: recognize the 4 Social Styles®, identify the strengths and weaknesses of each and flex your style to improve relationships and work more effectively with others.

Speaker Bio:  Jocelin started her twenty plus professional career in marketing but has spent the last ten years in the areas of quality and performance excellence. A results oriented leader, Jocelin developed and executed quality strategies for Corning’s Shared Service organization which generated cost, quality & time saving improvements while enhancing the organization’s quality culture. Her role recently expanded to serve Corning’s entire Finance organization. Jocelin is a DMAIC Black Belt and ASQ Certified Manager of Quality and Operational Excellence.

Please join us Thursday, May 17, 2018 at Tags, 3037 State Route 352, Big Flats, NY

Registration:              5:30 – 6:00 p.m.
Dinner:                       6:00 – 7:00 p.m.
Speaker:                     7:00 p.m.

Cost:  $25.00 for members and for non-members
All forms of payment accepted – cash, check and credit cards.
Make checks payable to ASQ Section 0202.  All major credit cards accepted.

Reservations:  Two ways to register no later than Thursday, May 10, 2018 at 5:00pm 

  1. PreferredOnline registration with credit card payment.  If registering for more than 1 person, please add additional names to notes on payment page.
  2. E-mail asq.ce.section202@gmail.com and pay at the door.

Payment can be refunded, if notification is given 48 hours before the event to asq.ce.section202@gmail.com.  All others, cancellations later than 48 hours before the event can be invoiced.

** Non-members are welcome and encouraged to attend **

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Dinner Meeting – Thursday, April 19, 2018

High Reliability Organization: Innovation or Hype?

Vickie Kamataris RN, MSN, HCSM, CPHQ, LSSMBB Principal, E-Squared Performance Partners

Abstract:   High Reliability Organization (HRO) is the newest ‘thing’ in the Process Improvement vernacular. What is HRO? Another marketing ploy like Robust Process Improvement (RPI = Lean + Six Sigma + Change Management) contrived to upsell Lean Six Sigma? A truly innovative approach to operational excellence? Is it an alternative or an adjunct to LSS? Essentially, the HRO operates in a high-risk, complex environment where catastrophic failures are expected. HROs adapt and apply successful strategies for operating in high-risk situations to routine operations, reducing the occurrence and severity of negative events. Vickie will describe HRO and answer these questions and more.

Speaker Bio:  Vickie is a registered nurse with 20 years of experience using first Six Sigma and then Lean, Theory of Constraints, and TRIZ to improve processes in healthcare and other industries. Vickie was certified as a LSS Master Black Belt by General Electric and as a Certified Professional in Healthcare Quality by the National Association for Healthcare Quality and holds advanced degrees in Nursing and Healthcare Systems Management from Loyola University, New Orleans. Vickie has broad healthcare experience with multiple clinical certifications including perinatal nursing and occupational health and safety and in most other service and manufacturing industries. Vickie’s company, E-Squared Performance Partners, based in Lawrenceville, PA, provides quality and management consulting services to clients in the US and abroad. Clients include Columbia University Medical School, NYC; Bassett Healthcare Network, NY; Anadolu Medical Center in Gebze, Turkey; Curtis Wright, Prudential Insurance, Corning Community College, The Quality Group/Opus Works Institute, PEX Institute, and the US Department of Defense.

Please join us Thursday, April 19, 2018 at Tags, 3037 State Route 352, Big Flats, NY

Registration:              5:30 – 6:00 p.m.
Dinner:                       6:00 – 7:00 p.m.
Speaker:                     7:00 p.m.

Cost:  $25.00 for members and for non-members
All forms of payment accepted – cash, check and credit cards.
Make checks payable to ASQ Section 0202.  All major credit cards accepted.

Reservations:  Two ways to register no later than Thursday, April 12, 2018 at 5:00pm 

  1. PreferredOnline registration with credit card payment.  If registering for more than 1 person, please add additional names to notes on payment page.
  2. E-mail asq.ce.section202@gmail.com and pay at the door.

Payment can be refunded, if notification is given 48 hours before the event to asq.ce.section202@gmail.com.  All others, cancellations later than 48 hours before the event can be invoiced.

** Non-members are welcome and encouraged to attend **

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Dinner Meeting – Thursday, March 15, 2018

Root Cause Problem Solving

Doug Robertson CSSBB, CQM/OE, CQE, CQA, CBA – Sr. Quality Engineer – Depuy-Synthes

Abstract:  Problem solving methods can be performed using various techniques and approaches.  This presentation is developed from a Johnson and Johnson program that combines several techniques that have been presented to our ASQ section in previous meetings including Kepner Tregoe, 8D, Ishikawa, and others.  The program will present this material and work through a team based exercise to verify the content and effectiveness of the training material.

Speaker Bio:  Doug has 37 years of experience in quality assurance and manufacturing environments.  He holds ASQ certifications as a Six Sigma Black Belt, Quality Manager/Operations Excellence, Quality Engineer, Quality Auditor, and Biomedical Auditor.   He recently completed the Johnson & Johnson Certified Quality Engineer Program.  His experience includes wood products, aerospace, tier 1 automotive supplier, air-conditioning, and turbines.  Doug’s latest responsibilities focus on the medical device industry as a Senior Quality Assurance Engineer for new product launches and innovation projects.

He is a Senior ASQ member as well as serving on the Corning-Elmira Section 0202 ASQ Board as the Section Leadership Chair.

Please join us Thursday, March 15, 2018 at Tags, 3037 State Route 352, Big Flats, NY

Registration:              5:30 – 6:00 p.m.
Dinner:                       6:00 – 7:00 p.m.
Speaker:                     7:00 p.m.

Cost:  $25.00 for members and for non-members
All forms of payment accepted – cash, check and credit cards.
Make checks payable to ASQ Section 0202.  All major credit cards accepted.

Reservations:  Two ways to register no later than Thursday, March 8, 2018 at 5:00pm 

  1. PreferredOnline registration with credit card payment.  If registering for more than 1 person, please add additional names to notes on payment page.
  2. E-mail asq.ce.section202@gmail.com and pay at the door.

Payment can be refunded, if notification is given 48 hours before the event to asq.ce.section202@gmail.com.  All others, cancellations later than 48 hours before the event can be invoiced.

** Non-members are welcome and encouraged to attend **

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